Always Think About The Customer

Always Think About The Customer

Today’s digital times undoubtedly bring many opportunities to the hospitality industry as consumers are more eager to share their experiences on social media channels than ever before. Social media is indeed a great support in this industry, especially when promoting new products and services while leveraging a great amount of data that can be further used to target and engage with an even greater consumer base. It is thus important for hotels, spas and resorts to have a strong online brand presence and to continue making substantial marketing efforts on social media, particularly on Facebook and Instagram.